Your Instant Pot Duo has become your kitchen BFF, but what happens when it starts flashing those mysterious error codes? Don’t let them derail your culinary adventures! This guide will break down common error codes, reveal their meanings, and equip you with the know-how to troubleshoot Duo Series Error Codes.
Instant Pot Duo Error Codes
C1, C2, and C6: Faulty sensor
These codes indicate issues with internal sensors that monitor temperature or pressure. They often require professional attention, so contact Instant Pot support for assistance with diagnosis and repairs.
C7 or NoPr: Heat Element or Pressure Buildup Issues
C7 Instant Pot Duo Error signal problems with either the heating element or the pot’s ability to build pressure. If a faulty heat element is suspected, unplug the pot and contact support. For pressure buildup issues, inspect the sealing ring, add more liquid, clean the pot and lid, and verify the valve position.
Lid: Improper Lid Seal
This code means the lid isn’t properly positioned or sealed, preventing safe pressure cooking. Check for obstructions, ensure proper alignment, and lock the lid securely.
Food Burn: Overheating at the Pot’s Bottom
This code indicates excessive heat that could lead to burning. Deglaze the pot with liquid, adjust cooking settings to reduce heat, and consider adding more liquid in future recipes.
PrSE: Unexpected Pressure Buildup
This code signals pressure accumulation during a program not intended for pressure cooking. Release any built-up pressure by carefully opening the steam release valve, and check for issues with the pressure valve or sensor. Contact support if needed.
Instant Pot Duo Crisp Error Codes
C1, C2, C6, C6H, and C6L: Faulty sensor
These codes signal issues with internal sensors that monitor temperature, pressure, or other functions. Contact Instant Pot support for assistance, as repairs often require professional attention.
C5: Temperature is too high
C5 Instant Pot Duo Crisp Error indicates excessively high temperatures, often due to an incorrectly placed inner pot or lack of water. To troubleshoot
- To address press Cancel and wait for heating element to cool; ensure there are no foreign objects in cooker base; insert or reposition inner pot in cooker base and re-enter commands.
- Add thin cooking liquid according to size, then reintroduce food: 6 Quart – 1.5 cups (12 oz / 375 mL) 8 Quart – 2 cups (16 oz / 500 mL)
C7 or NoPr: Not enough liquid
C7 Instant Pot Duo Crisp Error arises when the pot struggles to reach pressure, either due to an open quick release valve or insufficient liquid. To troubleshoot
- Flick quick release button to ensure it is in the Seal position.
- Add thin cooking liquid according to size: 6 Quart – 1.5 cups (12 oz / 375 mL) 8 Quart – 2 cups (16 oz / 500 mL) Add more liquid as required.
C9 Error
C9 Instant Pot Duo Crisp Error signals a problem with the sensor connectors on the Air Fryer lid, preventing communication with the base. Securely attach the lid and ensure the connectors are correctly aligned.
Lid: Lid Not Properly Closed
This code indicates an improperly sealed or positioned lid, crucial for safe pressure cooking. Check for obstructions, align the lid, and lock it securely.
Food Burn: Food Overheating or Burning
This code signals excessive High temperature detected at bottom of inner pot & cooker automatically reduces temperature to avoid overheating. To troubleshoot
- Starch deposits at the bottom of the inner pot may have blocked heat dissipation.
- Turn the cooker off, release pressure according to the recipe, and inspect the bottom of the inner pot.
PrSE: Pressure Sensor Error
This code indicates pressure buildup during a non-pressure cooking program. Release built-up pressure by opening the steam release valve. Check the pressure valve or sensor and contact support if needed.
Instant Pot Duo Plus Error Codes
C1, C2, C6, C6H, and C6L: Faulty sensor
These codes signal issues with internal sensors that monitor temperature, pressure, or other functions. Contact Instant Pot support for assistance, as repairs often require professional attention.
C5: Temperature is too high
C5 Error on Instant Pot Duo Plus indicates excessively high temperatures, often due to an incorrectly placed inner pot or lack of water. To troubleshoot
- To address press Cancel and wait for heating element to cool; ensure there are no foreign objects in cooker base; insert or reposition inner pot in cooker base and re-enter commands.
- Add thin cooking liquid according to size, then reintroduce food: 6 Quart – 1.5 cups (12 oz / 375 mL) 8 Quart – 2 cups (16 oz / 500 mL)
C7 or NoPr Error
C7 or NoPr Error on Instant Pot Duo Plus arises when the pot struggles to reach pressure, either due to an open quick release valve or insufficient liquid or heat element has failed . To troubleshoot
- Flick quick release button to ensure it is in the Seal position.
- Add thin cooking liquid according to size: 6 Quart – 1.5 cups (12 oz / 375 mL) 8 Quart – 2 cups (16 oz / 500 mL) Add more liquid as required.
- Contact Consumer Care
Lid: Not Correct Position
This code indicates lid is not in the correct position for the selected program. To troubleshoot, Open and close the lid. Do not use a lid when using Sauté
Food Burn: Food Overheating or Burning
This code signals excessive High temperature detected at bottom of inner pot & cooker automatically reduces temperature to avoid overheating. To troubleshoot
- Starch deposits at the bottom of the inner pot may have blocked heat dissipation.
- Turn the cooker off, release pressure according to the recipe, and inspect the bottom of the inner pot.
PrSE: Pressure Sensor Error
This code indicates pressure buildup during a non-pressure cooking program. To troubleshoot, set steam release switch to vent.
Contact Customer Support
If the issue persists and you can’t find a resolution through troubleshooting, reach out to Instant Pot customer support. Provide them with details about the error code and your troubleshooting steps for personalized assistance.
Should your Instant Pot encounter any issues during the warranty period or after, don’t fret! Get in touch with our dedicated Customer Service team at Instant Pot. You can create a support ticket effortlessly at www.InstantPot.com/support/, send an email at support@instantpot.com, or simply give us a ring at 1800 828-7280 to connect with an Instant Pot customer service representative.
To expedite the resolution process, kindly provide the following:
- Your name, along with your email address or phone number
- A copy of the original purchase receipt containing the order number, model, and serial number
- A detailed description of the product defect, and if possible, include pictures or videos.